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Τerms of Use

BIORYTHMOS – HEALTH SUPPORT SERVICES SINGLE MEMBERED LIMITED LIABILITY COMPANY (hereinafter referred to as the “Company”) is active in the field of commercial distribution of medical devices.

The use of this site and the e-shop is governed by the terms and conditions set forth herein and apply to all of its content and its individual pages.

Browsing, accessing or using the Website and any services available through it, is a presumption that you have studied, understood and accepted all terms of use. For this reason, you are invited to read carefully and in advance, their content. If you do not agree to the terms of use of the site, you must not use the services and the content of the Website and e-shop.

The present content of the Website is exclusively owned by the Company and is protected by national and international laws and conventions that include, but are not limited to, legal provisions on the protection of intellectual property and trademarks. Any reproduction by any means, part or all of the present content of the Website without the prior written consent of the Company, is strictly forbidden.


Access and use of the Website and its content is at the sole responsibility of each visitor.

Use of this Website is only allowed to people over 18 years old, having full legal capacity. By using this website, the user automatically declares that he/she has reached the age of 18 and has full legal capacity.

Each visitor/ user may visit the Website without disclosing their identity and without providing any personal information.

Regarding the use of the services offered through our e-shop and in regards to the purchase of specific products, we inform you that the disclosure of personal data in the context of ordering products via our e-shop, is subject to acceptance of the present Terms of Use and Privacy Policy.

Any natural person may, if he so wishes, order products by disclosing specific personal data which are necessary in order to complete each order. For more information on the categories of personal data processed by the Company, you can always read our Company’s Privacy Policy.

Each user of the website will be able to order products, as such are listed in the corresponding category (“Products”), selecting the products he wishes to order and adding them to the corresponding shopping cart.

Here-below you will find in detail our Company’s pricing policy, return policy, payment methods, as well as the delivery policy of the orders made via the Company’s e-shop. In addition, the users of the website can also address to the Company, any complaints regarding the operation of the e-shop, including any issues regarding orders (cancellations, product returns, payment, etc.).


The Company through the creation of this website aims to inform the public about the Company, its products and services as well as the operation of an e-shop in order for the users / visitors of the website to purchase products available for sale through the Company’s e-shop.

Information regarding medical devices products or diseases displayed on this website is provided by the Company and is intended for general information. The information provided is not complete medical information. This site may contain information about medical conditions and their treatment options. The Company does not warrant that the material on the Website is appropriate or available for use outside the intended public area. Also, no part of this website, including the e-shop, should be construed as providing any kind of medical advice or recommendation, and should not be used as a basis for any medical decision or action. Special medical advice should always be sought from a properly qualified physician.

The visitor assumes any risk that may arise from the access and use of the website. The Company and/or any party involved in the creation, design, or availability of this website shall not be held liable for any damage to the visitor including but not limited to any direct, indirect, incidental, consequential or other damage arising out of any access, use or inability to use this website, unless it is proved that the omission is due to a fault of the Company administration itself with intent to cause harm to a particular visitor. Exclusion of liability also involves causing any damage from any virus transmission to the user’s electronic equipment.

Finally, under no circumstances is the Company liable for any claims of a legal or civil and/or criminal nature, nor for any damage (positive, special or incidental, which is indicative and not restrictive, alternatively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) by users of the website or third parties due to the operation or use of this Website and e-shop, even if the Company has been informed in this respect.


All prices of the products displayed and purchased via our Company’s e-shop, include the applicable Value Added Tax (VAT) for each product. However, displayed prices do not include any shipping or other additional costs in regards to which you will receive a separate notification depending on the place of delivery and desired delivery time. The products available via our e-shop are categorized in regards to their purpose and nature, in particular diabetes products and home care products. In case a user encounters any problem regarding the products display, information and their prices, he should notify the Company immediately in order to make all necessary corrections. The Company reserves the right to change prices at any time, without prior notice and justification, always in accordance with its pricing policy.

Finally, we would like to inform you that in case you wish to purchase our products through EOPYY, (in case you have a respective medical prescription) you are kindly requested to contact our Company in order to undertake the supply and shipment of the products you desire by collecting all supporting documents required for the execution of the prescription and compensation of the products by EOPYY. Please also note that our Company is an official provider of EOPYY regarding the supply of medical devices products and special dietary food products and undertakes the full or partial coverage of the costs of the above products, depending on your participation fee, as indicated in your respective medical prescription.


Product orders can be placed via our e-shop 24 hours a day as well as by phone during the Company’s opening hours at the following tel number: 2610 317 218.

The process of completing an order follows the following steps:

1) Selection of the products desired by the visitor.

2) Finalization of the order, payment and transmission of the order to the Company’s system. When finalizing your order, you will be asked to disclose some of your personal data which are necessary for the execution of your order. For more information, please visit the Company’s Privacy Policy.

3) Confirmation of the order’s receipt by sending a respective message to the e-mail address disclosed by the visitor while completing his order.

Following the order’s confirmation, the Company’s authorized representatives, shall process the order and proceed with its execution.

In case an ordered product is not available or there is a problem with your order, a Company’s representative may contact you, by either phone or e-mail which you have already stated, in accordance with the following provisions. In case the communication is not possible within a reasonable time, the order is automatically canceled. If the user wishes so, he will have to replace the order following the steps mentioned here-above.

The Company shall not be responsible for any delays that escape its control and which are the result of force majeure, such as extreme weather events, strikes, disasters, but also due to intermediate transport, such as customs and intermediate customs, item loading and unloading.

In any case, if the Company quickly becomes aware of such an event, it shall make every appropriate effort in order to deliver the ordered products as soon as possible and to inform you of any delays.


The Company cannot guarantee in advance the availability of the products to be sold at the time of their order. In case of non-availability, a Company’s representative shall promptly inform you in regards to the execution of your order as well as the delivery time of the products, by contacting you by phone or e-mail address, as such data are disclosed when completing your order.

In any case, the visitors of the e-shop must place their order electronically through this website in a timely and reasonable time, so that the delivery can be performed as soon as possible.

The Company does not bear any responsibility in case of failure of its computer systems or malfunction of this website, which may result in non-registration of the order and non-delivery of the products. In such a case, the user is kindly requested to contact the Company explaining the problem he is facing.


The order may be canceled by the user, before its final submission or after its finalization and before its delivery if he communicates such request by phone with the Company or sends a relevant e-mail requesting the immediate cancellation of the order.

In the event that the delivery of the products has already taken place, the user can contact the above telephone number, in order to be informed about the available options by the  Company’ representatives.


When purchasing a product via the Company’s e-shop, a visitor may pay by credit or debit card, by cash upon delivery, via paypal or by transferring the purchase amount to the following bank accounts, the beneficiary of which is the Company:


226 / 470432-01

IBAN: GR19 0110 2260 0000 2264 7043 201



IBAN: GR02 0140 6530 6530 0200 2004 296


6771 – 115992 -820

IVAN: GR38 0171 7710 0067 7111 5992 820



IBAN: GR30 0260 2470 0005 0020 1264 249

Each user can pay for his order with a debit or credit card. The Company accepts all Visa, Mastercard, Maestro and UnionPay credit cards.

The deposit in the respective bank account of the Company must take place before the receipt of the products, unless a different agreement has been in place between the Company and the user.

Payment by cash takes place upon delivery of the products to the address stated by the visitor.


The Company is aware of the importance of maintaining the privacy and security of your personal data as well as your electronic transactions and therefore takes all appropriate and necessary measures, with the most modern and advanced methods, in order to ensure the maximum security when ordering products through our online store. All information related to your personal information and transactions will remain secure and confidential.

In case you choose as payment method, the use of a credit, debit card or paypal card, we would like to inform you that the execution of the payment and the respective charge of the corresponding card will be done securely in accordance with the safety procedures in place by your bank. In addition, our Company takes all necessary technical and organizational measures in order to protect the personal data you disclose, including the details regarding your debit or credit card or paypal, in order to ensure the maximum security and confidentiality of your online transactions.


The Company undertakes to deliver your products by cooperating with transport companies, which also bear the exclusive responsibility for the safe transport of the products and their due and timely delivery.

For orders that are finalized through the Company’s e-shop and are received until 15:00pm, shipment and delivery of such will take place between one (1) to three (3) working days depending on the place and time of delivery, with the exception of force majeure events or events beyond the Company’s direct control.

Transportation/ shipping costs are borne by the visitor of the website who will be informed about the additional shipping charges of his order.


The Company accepts product returns within fifteen (15) days from delivery and receipt provided that such are found defective (for example products whose packaging has been opened or worn, products that have expired and have been shipped by default, products damaged during transport). In case there is any problem with the product that you ordered and received, please contact the Company immediately.


The present content of the Website, including any information or trademarks of the Company, is the intellectual property of the Website, which is protected in accordance with applicable national and European copyright laws (Law 2121/1993, 2000/31/EC, 2001/29/EC and Law no 4679/2020). Therefore, any copying, reproduction, sale, publication or generally illegal commercial or other exploitation of this Website and its content without the prior written permission of the Company is prohibited, otherwise the user shall be liable for damages to the latter, in accordance with the provisions of the aforementioned laws.

The content of the Website is available to its visitors for personal use and is prohibited from being commercially available.


In order to optimize its communication and service delivery the Company, may alter the functionality and features of the Website, while altering the terms and conditions at any time without notice. If any changes are made to the present Terms of Use, the Company will post online the current version of the Terms of Use, while continuing to use the Website or its services will be deemed to constitute acceptance of the new terms. For this reason, every visitor is kindly asked to check the Website’s Terms of Use periodically.

It is noted that the most updated Terms of Use shall be legally binding.


Each Website visitor expressly accepts that the exclusive jurisdiction for any dispute arising out of the application of the terms and the general use of the Site is granted to the Courts of Patra while the applicable law shall be the Greek law. If any of the above terms is invalidated by a court order, this does not affect the validity and force of the remaining terms, which remain in full force and validity. Similarly, if any terms of use become inapplicable, the force and/or validity of the other terms will not be affected. Invalid and/or unenforceable terms will be replaced with new terms to make them applicable to the maximum possible level.


The ability to access third party websites through links is solely for the convenience of visitors, and the use of these links is at the sole responsibility of the visitors and the respective web pages are subject to their own terms of use, for which no responsibility lays for the Company.

Links to the Company’s Website are provided without any kind of warranty, mentioned or implied, including warranties of merit and non-infringement. The Company does not provide guarantees or representations regarding the accuracy or completeness of the information contained in such links. The Company is also not responsible for errors or malfunctions of third party websites, as well as for any damage to users from access to and use of the services provided by them.

Ιατρικά Προϊόντα και Υπηρεσίες Υγείας

[email protected]
+30 2610 317218
Σατωβριάνδου 14, 26223, Πάτρα
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